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HP Recommended
HP OfficeJet 3830
Microsoft Windows XP

I can't install the new printer in my old (I know its old, but that's what I have right now) Windows XP computer, because the CD/DVD driver is apparently broke, and when I tried to download online, they dont support XP.  I can use the new printer from my Kindle Fire, but the app is not very good and only print a 5 x 7 image, and it wont get any bigger.  Any help appeciated.  Even a print app on Kindle Fire, I used Eprint.

Thanks,

Horton022003

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

You may download the Windows XP drviers from HP support using below link:

http://ftp.hp.com/pub/softlib/software13/COL61240/mp-147826-1/OJ3830_Full_WebPack_1119.exe

 

HP Customer Support - Software and Driver Downloads 

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

1 REPLY 1
HP Recommended

Hi,

You may download the Windows XP drviers from HP support using below link:

http://ftp.hp.com/pub/softlib/software13/COL61240/mp-147826-1/OJ3830_Full_WebPack_1119.exe

 

HP Customer Support - Software and Driver Downloads 

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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