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HP envy photo 7134
  • I need to factory reset it because it won't set up the Bluetooth smart and it won't connect through the HP smart app
  • When i try to set it up by resetting the network the printer connects to the wifi but not to the phone 
1 REPLY 1
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Hi@Kissan92, Welcome to the HP Support Community!

 

Don't worry I'll try to help you out.

 

This is a self-document to fix the issue HP Printers - Printer Setup Fails with HP Smart App (Android) link

 

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day

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