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- Printer Setup, Software & Drivers
- won't connect to phone how to factory reset

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09-24-2021 01:29 AM
Product: HP envy photo 7134
- I need to factory reset it because it won't set up the Bluetooth smart and it won't connect through the HP smart app
- When i try to set it up by resetting the network the printer connects to the wifi but not to the phone
1 REPLY 1
09-27-2021 11:33 AM
Hi@Kissan92, Welcome to the HP Support Community!
Don't worry I'll try to help you out.
This is a self-document to fix the issue HP Printers - Printer Setup Fails with HP Smart App (Android) link
Hope this helps! Keep me posted.
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