01-24-2020 05:05 AM
When does HP expect to have a fix for Easy Scan not functioning with OS Catalina?
01-28-2020 06:10 AM
Welcome to the HP Support Community. I'd be happy to assist you with the scanning issue.
HP Easy Scan is currently not fully compatible with macOS Catalina and we'd suggest you use the image capture. We're actively working to restore complete functionality. You may refer to this document for more information - HP Printers - HP Easy Scan Is Not Currently Supported in macOS Catalina
Let me know if you have any other questions.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
I am an HP Employee
01-28-2020 03:01 PM
macOS 10.15.3 (released 1/28/2020) contains the fix for HP Easy Scan. Once updated HP Easy Scan will be able to scan from the glass or the ADF as normal.
Scan to Computer is also fixed with 10.15.3.
I did notice that if the printer is in sleep mode, some times an error will be reported. But if you wake the printer by inserting a page in the ADF or touching the screen you will be able to scan normally.