12-12-2017 06:13 PM
12-13-2017 03:33 PM
Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I understand you need assistance in changing the photo print on your HP Envy printer. Don't worry as I have a few suggestions which should help you resolve this issue.
I found a wonderful document which will gives you step by step instructions on how to change the settings: HP Printers - Printing from Android Smartphones or Tablets
Open the item you want to print, tap the menu icon , and then tap Print.
A print preview screen displays.
On the print preview screen, tap the down arrow to select a printer.
Tap the down arrow to open the print settings menu, and then tap the down arrow under Paper size to view the options.
Please let me know if this resolves the issue, or if you require further assistance!
Eagerly waiting for your response!
I hope you have a good day ahead,
And Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.
I am an HP Employee
12-15-2017 09:48 AM
I appriciate your efforts for writing back to us.
As you mentioned even after trying the steps the issue still persists.
Try downloading HP smart app from play store and connect your printer.
Select the document you would like to print and click print.
Select more options and enable borderless from the list also under scaling select fill page from the drop-down.
Now try to print and check if the issue persists.
Note: your printer might ask to install HP print plugin service once after you install HP smart app. Please download and install the print plugin service.
If the solution provided worked for you, please mark accepted solution for this post.
Let me know if this works!
Have a great day ahead! 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
I am an HP Employee
10-25-2019 08:10 AM
Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire:
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!