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- HP Community
- Printers
- Printer Setup, Software & Drivers
- How do we fix error code 0x6100004e ?

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12-10-2019 05:07 PM
@bobnref Please follow the below steps to resolve the issue or identify the cause:
Step 1: Check the error
In addition to the alphanumeric code, look for an error message that describes the problem.
NOTE:Not all alphanumeric codes begin with 0x; some begin with B or C.
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If the message contains a description and an alphanumeric error code, the steps in this document do not apply. Search HP Customer Support for a troubleshooting document that matches the description you see.
Example of an error message with additional text that describes the problem
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If the message contains only the error code, continue to the next step.
Example of an error code without a description
Step 2: Reset the printer
Reset the printer to recover from printer failures.
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With the printer turned on, disconnect the power cord from the printer.
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Unplug the power cord from the power source.
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Wait 60 seconds.
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Reconnect the power cord to a wall outlet and to the printer.
NOTE:
HP recommends plugging the printer directly into a wall outlet.
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Turn the printer on.
If the error message persists, continue to the next step.
FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE & SKIP TO STEP 3 ONWARD
(By the end of this article all the issues should be resolved)
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Riddle_Decipher
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