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‎02-16-2019 02:41 AM

HP Recommended
Product: DeskJet3720
Operating System: macOS 10.14 Mojave

I have recently changed Wifi at home and need to disconnect my Deskjet3720 printer from the exixting Wifi and re connect to the new one. How do I do that? I attach a picture of the only control panel on the printer

 

IMG_6835.jpeg

2 people had the same question
2 REPLIES 2

‎02-16-2019 12:15 PM

HP Recommended

Welcome to the HP Support Community  @KarinEH 

 

HP Printers - No Connection after Router or Wi-Fi Settings Change:

 

https://support.hp.com/us-en/product/hp-deskjet-3700-all-in-one-printer-series/8954253/model/8954254...

 

REO

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‎12-08-2019 11:46 PM

HP Recommended

I wish I could help you.  I went through a whole complicated (way too complicated) process and managed to get the new wi-fi and router entered.  The wireless network test results congratulated me on the "successful setup" and showed the new network name and IP address, but the printer still doesn't print.   I wish I can remember how I got as far as I did to let you know but I am  a tech-ignoramus and alas, can only give you moral support and wish you success.  

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