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‎10-21-2019 03:21 PM

HP Recommended

Exactly!  I messed around for several hours trying to get HP Smart to work for my printer but it just doesn't help...at least with my printer.  Thanks for giving me the info on Image Capture...at least that works for me!  

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‎10-24-2019 01:01 AM - edited ‎10-24-2019 01:06 AM

HP Recommended

Hello all,

For HP printers being connected to the network, we can also use scanning from Embedded Web servers.


Do the following, to scanning from Embedded Web Server:

  1. Load the original document and the scanner window.
  2. On the printer control panel screen, tap the Wireless icon (c04525405) to retrieve the printer's IP address.

    Note: For printers with a basic control panel, please press the Wireless and Information button. The printer prints a page, please retrieve the IP address and take the next step.

  3. Start an Internet page and then type this address into the address bar and Enter. The printer web server interface opens.
  4. Click on the Scan tab, then develop Scan to Computer and click Start Scan button.  The digitization begins.
    Webscan.JPG

Best regards,



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

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‎10-24-2019 09:00 PM

HP Recommended

Sorry, I call this whole thing BS.  This should have been addressed ages ago.  I've already spent hours trying to connect my Windows 10 update with my Hp printer.  Now I find out that I can't scan to my Mac.  Thanks for the links, but this is a workaround.  (Im)patiently waiting for a solution.  Sigh.  Back to Brother next time.

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‎10-24-2019 09:06 PM

HP Recommended

You must not be trying to run a business using these printers. Three weeks shouldn't be Ok.   

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‎10-24-2019 09:11 PM

HP Recommended

FYI- Don't bother installing HP Smart.   It doesn't work either.    It looks like I might be able to scan to a uSB drive- haven't tried that. yet. 

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‎10-27-2019 07:25 PM

HP Recommended

I have used Easy Scan with all previous versions of OSX and macOS on my Officejet 6700. Being without it is disastrous for my business and the Image Capture workaround provided does not in fact work for me in Catalina 10.15. As an alternative I have had to purchase VueScan at USD 40 in the meantime.

 

How can I be alerted once HP has fixed this frustrating defect in Easy Scan?

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‎10-27-2019 07:28 PM

HP Recommended

PS: HP Smart installs but hangs on my mac mini running Catalina 10.15 so that's also a non-starter....

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‎11-02-2019 11:53 AM

HP Recommended

The workaround is realy working, but a fix for Easy Scan would be nescessary.

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‎11-02-2019 04:13 PM

HP Recommended

That's my point - a fix is needed. But how will we know when it's fixed? Just keep checking for new versions of Easy Scan? Come on HP...

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‎11-05-2019 01:21 AM - last edited on ‎11-05-2019 08:28 AM by Retired

HP Recommended

[edit]you for this post.

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