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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- 2720 printer takes 3 minutes to print one page wireless

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10-31-2020 09:24 AM
Hello everyone, so I just set up my new printer. I've tried printing wireless only for now (since a printer to USB cable is not included with this printer). As the title already says, it takes 3-4 minutes to print one page. That's the problem. When I scan+copy a page it takes about 10-15 seconds to print, but wireless takes forever. Any ideas?
Thanks in advance
Solved! Go to Solution.
Accepted Solutions
11-03-2020
07:26 AM
- last edited on
08-21-2024
05:26 AM
by
JessikaV
Welcome to the HP Support Community.
You can try a firmware update: https://support.hp.com/us-en/document/ish_1776648-1643972-16
Are you using the HP Smart App on your PC? If not, you may try and install to see if that works: https://support.hp.com/us-en/document/ish_1716406-1413451-16. If yes, uninstall and reinstall it.
If the issue persists, try these steps:
Let's run the HP Print and Scan Doctor:
Use this link for details on using the HP Print and Scan doctor: https://hp.care/2JyaC93
If the issue still persists, let's do a root uninstall and reinstall of the software:
Unplug any USB cable, if any, before doing this.
1.) In Windows, search for and open Programs and features
2.) Select your HP Printer
3.) Select Uninstall
4.) In Windows, search for and open Devices and printers
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'
6.) Open up the run command with the "Windows key + R" key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)
8.) Click on the "Drivers" tab
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom
10.) Select Ok
11.) Select Apply and Ok on the Print Server Properties windows
12.) Close Devices and Printers
13.) Open up the run command with the "Windows key + R" key combo.
14.) Type c:/programdata and click Ok. Go to Hewlett Packard folder, remove any printer related folders & files.
15.) Restart the computer.
Once done, please download and install the software from here:
https://support.hp.com/in-en/drivers
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee
11-03-2020
07:26 AM
- last edited on
08-21-2024
05:26 AM
by
JessikaV
Welcome to the HP Support Community.
You can try a firmware update: https://support.hp.com/us-en/document/ish_1776648-1643972-16
Are you using the HP Smart App on your PC? If not, you may try and install to see if that works: https://support.hp.com/us-en/document/ish_1716406-1413451-16. If yes, uninstall and reinstall it.
If the issue persists, try these steps:
Let's run the HP Print and Scan Doctor:
Use this link for details on using the HP Print and Scan doctor: https://hp.care/2JyaC93
If the issue still persists, let's do a root uninstall and reinstall of the software:
Unplug any USB cable, if any, before doing this.
1.) In Windows, search for and open Programs and features
2.) Select your HP Printer
3.) Select Uninstall
4.) In Windows, search for and open Devices and printers
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'
6.) Open up the run command with the "Windows key + R" key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)
8.) Click on the "Drivers" tab
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom
10.) Select Ok
11.) Select Apply and Ok on the Print Server Properties windows
12.) Close Devices and Printers
13.) Open up the run command with the "Windows key + R" key combo.
14.) Type c:/programdata and click Ok. Go to Hewlett Packard folder, remove any printer related folders & files.
15.) Restart the computer.
Once done, please download and install the software from here:
https://support.hp.com/in-en/drivers
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee
11-03-2020 11:13 AM
Also, please print and evaluate a Wireless test Report by pressing and immediately releasing both the Wireless and Information buttons on the printer, this is the last printed page.
Can you see any attention or alert within the header of the printed Wireless Test Report Results?
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂