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Guidelines

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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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‎02-11-2021 11:43 AM

HP Recommended
Product: Office Jet 5252
Operating System: Microsoft Windows 10 (64-bit)

Printer will not allow me to connect to DNS server cannot use HPeprint

Category:
1 REPLY 1

‎02-16-2021 09:05 AM

HP Recommended

Hi@luscombe, Welcome to the HP Support Community!

 

I understand that you need to help to connect HP cloud services, Don't worry I'll try to help you out.

  

The below link contains a self-help document, this will assist you in HP Printers - Turn On Web Services 

 

https://support.hp.com/ca-en/document/c05329102

 

Please follow the below support document to print with HP ePrint:

https://support.hp.com/us-en/document/c03721293

 

As the print does not print from the mobile device only, I suggest reviewing these guidelines for pint problem with HP ePrint, and to ensure your email meets the requirements for the service:

https://support.hp.com/us-en/document/c03601466

 

 

Keep me posted. Happy to help!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, T

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