$750 scam by being sent to US Repair

[MEANNEX]

I tried to connect a new laptop to my HP printer and talked to Alex at HP.  Without my knowledge, he sent me to US Repair and it wound up costing me $750.  He said it was a 3 year virus etc protection.   Not so.  Anyone else have this problem.  Trying to get money back.

MEANNEX

[Dragon-Fur]

@MEANNEX 

You were never talking to HP.

Scammers are clever.

As long as scammers can trap their prey, Scammers and thieves will continue to operate.

I see that you tagged a response on another thread - same answer applies here:

No matter what you think, what you say, where you think you landed, "Alex" was not HP Support.

Contact your bank - report the charge as fraudulent.

READ – Be Informed – Be Aware

 HP Fraud Alert: Protecting Yourself from Scams | HP® Official Site

and

 HP Fraud Alert: Protect Yourself from Scams, Report Suspicious Calls

I will forward your comments to the Moderators.

Should there be a response, look for a message here before the agent contacts you using other methods.

HP will not suddenly call you on the phone or text you.

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"