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Locked

‎05-14-2024 03:29 PM

HP Recommended
Product: HP OfficeJet 5255 All-in-One Printer
Operating System: Microsoft Windows 7 (64-bit)

My HP 5255 OfficeJet Printer prints DOCs, PDFs, TXTs ok locally however when any of those file types are sent to my HP 5255 OfficeJet Printer via ePrint they print in the top middle of an 8.5x11 inch sheet of paper, compressed to fit as if on 4x6 inch paper.

After connecting to my printers numeric URL and logging in to my HP OfficeJet 5200 I can see Settings>Preferences>Tray and Paper Management>Tray and Paper Settings and choose Letter (8.5x11 in) [was already the choice presented] and Paper Type Plain Paper [was already there] . Then I clicked on Apply and Home.

Then I sent a page of normal letter-sized text via email to the printer's eddress and the page that printed was still 4x6 at the top center of an 8.5x11 paper.

This is not a matter of choosing paper size. That is already correct.

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