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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
What you can do depends on the Printer model.
Mobile Printing – Options for Printers
Start here
Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.
Open the section for your printer series > Find your printer and supported applications.
HP Printers - Mobile Printing Solutions Compatible with HP Printers
For example,
OfficeJet 8010, 8010e series: OfficeJet 8010, 8010e OfficeJet 8012, 8012e OfficeJet 8013 OfficeJet 8014, 8014e OfficeJet 8015, 8015e OfficeJet 8020, 8020e series: OfficeJet 8022, 8022e | HP Smart app (recommended) Print Anywhere with the HP Smart app HP Print Service Plugin Apple AirPrint Wi-Fi Direct HP ePrint (non-e models only) Samsung Print Service Plugin Mopria Print Service |
HP Smart (Mobile) >>> Download / Install - How-to - and FAQ
HP Printers - Using the HP Smart App (Android, Apple iOS)
“Print Anywhere App” Supported on Select Printers (replaces the old ePrint feature)
HP Printers - Print Anywhere with the HP Smart App
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HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
HP OfficeJet Pro 8020 All-in-One Printer series
OR
Enter the device type and model name of your HP device
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"
Dragon-Fur
HP Recommended
What you can do depends on the Printer model.
Mobile Printing – Options for Printers
Start here
Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.
Open the section for your printer series > Find your printer and supported applications.
HP Printers - Mobile Printing Solutions Compatible with HP Printers
For example,
OfficeJet 8010, 8010e series: OfficeJet 8010, 8010e OfficeJet 8012, 8012e OfficeJet 8013 OfficeJet 8014, 8014e OfficeJet 8015, 8015e OfficeJet 8020, 8020e series: OfficeJet 8022, 8022e | HP Smart app (recommended) Print Anywhere with the HP Smart app HP Print Service Plugin Apple AirPrint Wi-Fi Direct HP ePrint (non-e models only) Samsung Print Service Plugin Mopria Print Service |
HP Smart (Mobile) >>> Download / Install - How-to - and FAQ
HP Printers - Using the HP Smart App (Android, Apple iOS)
“Print Anywhere App” Supported on Select Printers (replaces the old ePrint feature)
HP Printers - Print Anywhere with the HP Smart App
=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
HP OfficeJet Pro 8020 All-in-One Printer series
OR
Enter the device type and model name of your HP device
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"
Dragon-Fur
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