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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP OfficeJet Pro 8025e All-in-One Printer

Trying to connect to a new wifi network, but no matter what we've tried the network does not come up on the list and will not connect.

The new system is Optimum fiber. The 2.4 and 5 GHz networks do not have individual SSID's and can't be changed.  We've followed all instructions, and cannot get the printer to recognize our network or connect. 

Has anyone found the magic button for this - I see the question comes up a lot.

HP 8025e

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