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‎07-02-2024 04:28 PM

HP Recommended
Product: HP OfficeJet Pro 8025e All-in-One Printer

Trying to connect to a new wifi network, but no matter what we've tried the network does not come up on the list and will not connect.

The new system is Optimum fiber. The 2.4 and 5 GHz networks do not have individual SSID's and can't be changed.  We've followed all instructions, and cannot get the printer to recognize our network or connect. 

Has anyone found the magic button for this - I see the question comes up a lot.

HP 8025e

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