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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Access to my HP 2620 print - I have lost my PINcode.

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05-28-2024 12:05 PM
Hi @Stine-11,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
To connect your HP DeskJet 2620 to a new Wi-Fi network without a PIN code, you can use the Wireless Setup Wizard or Wi-Fi Protected Setup (WPS) methods. Here are the steps for each method.
Wireless Setup Wizard
Reset Network Settings:
- On your printer's control panel, press the Wireless button (looks like a wireless icon) and the Cancel button together. Hold them for about 3 seconds until the Power button starts blinking. This will reset the network settings.
Use HP Smart App:
- Download and install the HP Smart app on your computer or mobile device.
- Open the HP Smart app and click on the Plus sign (+) to add a new printer.
- Follow the on-screen instructions to connect your printer to your Wi-Fi network.
Wi-Fi Protected Setup (WPS)
If your router supports WPS, this method can be quick and easy.
Activate WPS on Your Printer:
- Press and hold the Wireless button on your printer until it starts blinking (about 3 seconds).
Activate WPS on Your Router:
- Within 2 minutes, press the WPS button on your wireless router. The WPS button might be labeled as such or have an icon with two arrows forming a circle.
Wait for Connection:
- The printer and router will attempt to connect. When the wireless light on the printer stops blinking and remains solid, the connection is successful.
Manual Wireless Connection
Find the Wireless Network Name and Password:
- Make sure you have your new Wi-Fi network name (SSID) and password ready.
Connect Using HP Smart App:
- Download and install the HP Smart app on your device (available for Windows, macOS, iOS, and Android).
- Open the HP Smart app and click on the Plus sign (+) to add a new printer.
- Follow the instructions in the app to connect the printer to your Wi-Fi network manually.
By following these steps, you should be able to connect your HP DeskJet 2620 to your new Wi-Fi network without needing the PIN code.
I hope this helps.
Take care and have a good day.
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Alden4
HP Support
HP Support Community Moderator