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HP Color LaserJet Pro MFP 4301fdw Printer

When setting up my printer, I do not recall setting up a device administrator account and/or password. How do I go about accessing the device administrator account, or how do I know what my password is? I cannot change any setting or access network stuff on the printer without said information. 

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Hi @Cooptroop89 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing issues.

 

Kindly refer to this link to follow the steps in order to resolve the error.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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