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‎06-15-2023 10:21 AM

HP Recommended

My Smart Tank 6000 series printer lost connection with my wifi completely.  It had done so a few times previously, but disconnecting everything and reconnecting would resolve the issue.  This time it did not, but at the same time, we also got a new router because it seemed to have general issues.  Now, everything else (TV, phones, laptop, chrome book, security cameras, etc) are all connected and doing fine, but the printer still won't connect.  I've tried everything I know: disconnecting, trying to add new printer but it won't locate it, deleted printer in hopes of helping it locate it, but it still will not, and followed any online sequences that I could locate, but still no success.  My printer screen shows the wifi light blinking on the screen, but the blue button will not stay lit.  Any ideas on what my have happened to my printer and how to correct it?  It's only a year old and of course since I have never had problems with my HP printers, I did not buy an extended warranty.  😞

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