Admin Password Reset

[olli1806]

hello i can't get into the admin panel despite username and pin/password.

is it possible to reset the password?

[Raj_05]

Hi @olli1806,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

If you're unable to access the admin panel of your HP LaserJet M110we printer even with the correct username and password, you may need to perform a factory reset to restore the printer to its default settings. Please note that performing a factory reset will erase all customized settings on the printer, so it should be done with caution.

Here are the general steps to perform a factory reset on an HP LaserJet printer. Keep in mind that specific steps may vary slightly, and it's always a good idea to consult your printer's manual for precise instructions.

• Power Off the Printer: Ensure the printer is turned off.
• Simultaneously Press Specific Buttons: Press and hold certain buttons simultaneously. The combination may vary, but common buttons to press include the "Cancel" button or the "Wireless" button along with the "X" button. Check your printer's manual for the correct combination.
• Power On the Printer While Holding Buttons: While still holding down the buttons, turn on the printer. Keep holding the buttons until the printer's lights flash or a message appears on the display.
• Release Buttons: Once you see the flashing lights or receive a prompt on the display, release the buttons.
• Wait for the Reset to Complete: The printer will go through the reset process. This may take a few minutes. Once completed, the printer should be restored to its factory default settings.

After the factory reset, you should be able to access the admin panel using the default username and password.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support