Admin Password for DeskJet 3755

[MaverickPrinter]

I need to reset my EWS password, I have forgotten mine. I've seen others needing to be emailed/sent this information. Can someone please send me the steps/process on how to reset/change my EWS password. It says the log-in name and password is incorrect. Someone please send me this information!

[zoey7886 · Accepted solution]

@MaverickPrinter, Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding Reset/Change EWS Password!

We're thrilled to have the opportunity to assist you and provide a solution. 

Access HP Embedded Web Server (EWS):

• Make sure your printer and computer are connected to the same network.
• Find the IP address of your printer, usually available on the printer's display or by printing a network configuration page.
• Enter the IP address into your web browser to access the EWS.

Login to EWS:

• Use the current username and password. If you've forgotten these, you may need to factory reset the printer as a last resort.

Change Password:

• Navigate to the settings related to security or administrative functions.
• Look for an option to change the password. Follow the on-screen instructions to set a new password.

Factory Reset (if necessary):

• If you cannot access the EWS due to forgotten credentials, consult the printer manual or HP support documents on how to perform a factory reset. This step will clear all customized settings, including network configurations and passwords. 

Hope this helps!

Take care, and have an amazing day! 

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going! 

Regards,