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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

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06-26-2024 07:07 PM
Operating System: macOS 12.0 Monterey
I do not remember my admin name in order to unlock printer changes. I was able to change my password through my HP app.
So what do I use for the admin line? I have tried using admin and a password but it still will not unlock the administrator function. Help, I do not know what else to try..
Thank you
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