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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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macOS 12.0 Monterey

I do not remember my admin name in order to unlock printer changes. I was able to change my password through my HP app.

So what do I use for the admin line?  I have tried using admin and a password but it still will not unlock the administrator function. Help, I do not know what else to try..

Thank you 

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