-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Wireless, Networking & Internet
- After installing a new modem/router my ethernet connected HP...

Create an account on the HP Community to personalize your profile and ask a question
03-11-2022
10:12 PM
- last edited on
03-17-2022
10:20 AM
by
Ric_ob
After recently installing a new modem/router for my internet service my ethernet-connected HP LaserJet Pro P1606dn Printer stopped working and won't reinstall. I believe I've deleted all versions of the printer and attempted to reinstall with the most recent software, and I've also tried out the "Scan Doctor". During the install I've tried searching for the printer, and entering all of the Network information manually. The ethernet light on the back of the printer has a solid amber light and a green blinking light. I've also tried restarting the printer prior to installation. After searching the IP addresses on my network I can find the printer at it's normal address. Attempting to connect to the IP address through a browser didn't work either. The new modem/router is a Technicolor DOCSIS Gateway CGM4331. Bridged on to that is my old Asus RT-AC68U router. I've tried plugging the printer ethernet cable in to both routers, and I've tried using a different network cable. During installation I've disabled all of my Firewall, public and private. I'm running a Windows 10 PC. Any ideas? Thanks!
Solved! Go to Solution.
Accepted Solutions
03-16-2022 08:13 PM - edited 03-17-2022 12:46 PM
Problem solved... I did a factory reset of the printer. This appears to have released the old modem's default IP Gateway along with the IPv4 address to allow reassignment under the new modem's IP address. The installation software was then able to find the printer on the network and complete it's installation.
03-11-2022 10:22 PM
Hi,
Could you please clarify your printer's IP Address?
Also, from your PC search for CMD and open Command Prompt, then type IPCONFIG and locate the IPv4 Address of your printer.
Be sure to clarify both IPs, are they similar? (e.g. 10.0.0.5 vs. 10.0.0.3) with a difference in the last section only, or may it much different?
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
03-16-2022 11:57 AM - edited 03-17-2022 12:42 PM
Thank you for your reply. The IPv4 address printed from the Self Test/Device Configuration of the printer is 192.168.1.8 . Running ipconfig from an Admin command prompt does not show any IP address for the printer. I also ran the Angry IP Scanner software and found no printer address among the dozen addresses it found. Thanks again for any help you are able to provide.
03-16-2022 08:13 PM - edited 03-17-2022 12:46 PM
Problem solved... I did a factory reset of the printer. This appears to have released the old modem's default IP Gateway along with the IPv4 address to allow reassignment under the new modem's IP address. The installation software was then able to find the printer on the network and complete it's installation.