Airprint only finds my printer about 20% of the time

[fstults]

I am running Windows 11 on my desktop and trying to print on my HP Color Laserjet Pro MFP M283fdw from my mobile IOS devices (Apple iPhone 15pro and Apple iPad).  When the IOS devices try to find a printer, it says "No Airprint Printers Found" most of the time.  Then at other times, it finds the printer and works as expected.  My printer and IOS devices are all connected to my Wifi which is handled by an Orbi Mesh system throughout the house.   It isn't a function of Wifi distribution as this happens when I am sitting right next to the Wifi router.  

Any suggestions on how to make this system more consistently connect properly?    

[Irfan_06]

Hi @fstults,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with printing from your iPhone to your Printer intermittently.

Please follow the steps below to fix the issue.

A) Perform a power drain.

1) Take out the cartridges

2) Unplug the power cord from the printer & wall.

3) Press and hold the power button down for 15 seconds and release the power button, wait for about 30 seconds.

4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not into a surge protector.

5) Insert the cartridges back into the printer.

Remove the cartridges > Unplug the power cord > Wait for 30 seconds > Plug the power cord back in > Insert the cartridges

B) Kindly refer to the steps on this link to update the printer firmware and let me know if that resolves the issue.

C) If the issue still persists, uninstall the printer software by following the steps from this link and restart the devices.

D)  Install the printer software by clicking on the link again and let me know if that resolves the issue.

Note: Enable Bluetooth for an HP Smart app setup: Enable Bluetooth on your computer or mobile device so that HP Smart can detect the printer during the setup.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

I hope this helps.

Take care and have a good day

Irwin6

HP Support