All Embedded Web Server Settings are locked by administrator

[LATAJA]

Good Morning,

All Embedded Web Server Settings are locked by administrator. I would like to change the energy save mode, web services, print quality toolbox, printer update, wireless setup wizard, and wi fi direct. They are all locked by the administrator, and I don't know the password. 

[Irfan_06]

Hi @LATAJA,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that you are facing an issue with your printer.

Are you able to make a copy on the printer standalone? (Place an original document on the scanner glass and make a copy to confirm hardware is working fine)

To understand the issue and help you, please share the details listed below:

- When was the last time you were able to access the printer's EWS page?

- May I know which application you are using to print?

- When was the last time your printer was connected to the network or working fine?

- Were there any changes made to your printer or router recently?

- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

Take care and have a great day ahead!

Irwin6

HP Support