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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- All Embedded Web Server Settings are locked by administrator

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06-30-2024
08:07 AM
- last edited on
08-07-2024
07:00 AM
by
JessikaV
Good Morning,
All Embedded Web Server Settings are locked by administrator. I would like to change the energy save mode, web services, print quality toolbox, printer update, wireless setup wizard, and wi fi direct. They are all locked by the administrator, and I don't know the password.
07-01-2024 11:08 AM
Hi @LATAJA,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to assist you.
I see that you are facing an issue with your printer.
Are you able to make a copy on the printer standalone? (Place an original document on the scanner glass and make a copy to confirm hardware is working fine)
To understand the issue and help you, please share the details listed below:
- When was the last time you were able to access the printer's EWS page?
- May I know which application you are using to print?
- When was the last time your printer was connected to the network or working fine?
- Were there any changes made to your printer or router recently?
- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?
Note: Do not share any of your personal information such as serial, phone number, email ID, etc.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee