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Guidelines
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

My HP Smart App does not recognize my printer.

My printer is online,app can’t find it. 
I have removed the app and reinstalled, I have rebooted my phone and printer. 
help 

HP Office Jet 3833

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