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HP Recommended
HP Smart Tank 7301 All-in-One
macOS 12.0 Monterey

I have a new HP Smart Tank 7301 printer. The autofeed works when copying multiple documents, but does not work when I try to scan multiple documents when I operate from my iMac. I use the HP Smart app. When I hit the scan button when trying to scan multiple documents, the scanning head starts moving, but the papers don't feed. I am running an iMac with OS 12.6. I have also set it up on my iPhone to see if it made a difference. It will autofeed from my iPhone

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