Blank screen on my HP OFFICDE Jet 4650, power button will not respond, nor will unplugging the power

[Frankie2023]

The screen on the printer will jot display any icons. tried unplugging the printer and resetting the router. This also did not work.

[A_Gayathri]

Hi @Frankie2023,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand your HP OfficeJet 4650 All-in-One Printer is experiencing a power or display issue. Here are a few steps you can try to resolve this:
 

1. Perform a Hard Reset:

• Unplug the power cord from the back of the printer while it's still on.
• Wait 60 seconds.
• Press and hold the Power button for 15 seconds to drain any residual power.
• Plug the power cord back in and turn on the printer.

2. Check the Power Source:

• Make sure the printer is plugged directly into a wall outlet rather than a power strip, as some strips may not supply enough power.
• Try plugging it into a different outlet to rule out electrical issues.

3. Inspect the Power Cable:

• Ensure the power cable is firmly connected both to the printer and the outlet.
• If possible, test the power cable on another compatible device to see if it's functioning.

4. Reboot the Printer in Recovery Mode (if applicable):

• Unplug the printer from the power source.
• Hold the Power button for 15-20 seconds.
• Plug the printer back into the outlet while continuing to hold the power button for a few more seconds.

5. Check for External Damage:

• Inspect the printer for any signs of physical damage such as the power button being stuck, or broken ports.

6. Try a Different Power Adapter (if available):

• If you have a spare power adapter, you might want to try using it to rule out issues with the power supply.

Refer to this document: HP OfficeJet 4650 All-in-One Printer series User manual 

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.