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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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Hi,
This community deals and expertise with HP products and technologies, not with other manufacturer's products.
Generally, I would suggest try to reset the network settings and check if that may make any difference, otherwise I suggest checking with your printer manufacture which familiar with his products.
I may suggest consulting your printer manual, see page 394 with detailed insructions:
https://download.brother.com/welcome/doc100522/cv_dcpl5500dn_uke_oug_b.pdf
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