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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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1 REPLY 1
12-09-2024 01:46 AM
Welcome to HP Support Forum. Please use the following Guide:
https://support.hp.com/us-en/document/ish_1736500-1626554-16
Please also note: Your printer may only support 2.4GHz therefore you need to check and allow your router to broadcast both (dual) bands which are 2.4GHz and 5.0GHz.
Regards.
BH
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