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Common problems for Connectivity Issues
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I have a laserjet pro M148dw and I upgraded my wifi router.  Now I cannot connect to the printer.  When i print the printer info it list the old SSID but I do not know how to delete the ID from the printer 

 

1 REPLY 1
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Hi @KINGJASON,

 

Welcome to the HP Support Community

 

I understand you are facing a connectivity issue with your HP LaserJet Pro MFP M148dw. Not to worry I will help you to get a resolution to resolve the issue. So we have to reset the network settings to default and set up the printer back to your new router. Please follow the below instructions to resolve the issue.

 

Steps to Restore network to defaults: 

 

You may refer to this link to open a reference video or continue with the steps mentioned below:

 

  • Press the Cancel button to ready the printer.
  • Press and hold the Wireless button until the Attention light blinks.
  • NOTE:
  • Your control panel might look different than the following example, but the steps are the same.

           Example of pressing and holding the Wireless button

  • Wait 60 seconds until the Wireless light blinks blue.
  • Within two hours, return to the app or software to find and add your printer and complete the setup.

Once you restore the network to defaults, then please follow the instructions on this link to connect the printer back to your PC.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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