CM1415 reboots while attempting to connect to new wireless network

[RipRipper]

Hey transferred to an new internet provider and changed my WIFI SSID and password. So I can attempt to reconfigure my printer (HP Laserjet CM1415) it finds my network and accepts my password, while the printer is attempting to connect to the new WIFI network the printer reboot and doesn't save anything to configure it to the new network. I have done everything to include running all the programs to transfer network settings to the printer from it connected to USB, tried the push button option to connect too, nothing is working to connect it to the new WIFI.

I'm up to the option to connecting to the operating system inside and forcing the new information into the config file if that is an option, anyone have any ideas of why this is happening.

[RipRipper]

Seriously, nothing, nobody has an idea about this?

[TEJ1602]

@RipRipper, Welcome to HP Support Community!

If you have tried the steps from the document https://support.hp.com/us-en/document/c05987925 already, the only option is to completely reset the printer.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

Hope this helps!

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[RipRipper]

Tried the steps, tried the whole vram thing too and it still reboots and doesn't accept the wireless configuration

[TEJ1602]

@RipRipper

This looks like a hardware issue.

Please reach out to the HP Support in your region regarding the service options for your printer.

Hope this helps!

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!