Can not get my printer to connect to wifi

[Ftinalli0921]

my hp laserjetpro 3001dw won't connect to my WiFi. When I go to do quick start using hpsmart.com/setup. It doesn't locate my printer

[Kuroi_Kenshi]

Hi @Ftinalli0921,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding printer's connectivity!  

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Restart Everything

• Turn off your printer, WiFi router, and computer/phone.
• Wait 30 seconds, then turn them back on.

Check WiFi Connection

• Ensure your printer and computer/phone are on the same WiFi network.
• The printer does not support 5GHz networks—connect to a 2.4GHz WiFi network.

Connect Using the Printer's Control Panel

1. Press the WiFi Button (🔵) on the printer.
2. Press & hold the WPS button on your router for 5-10 seconds (if available).
3. Wait for the WiFi light to stop blinking—it means it's connected.

Manually Connect via Printer’s Embedded Web Server (EWS)

Print a Configuration Page:

• Press and hold the WiFi button until the light starts blinking.
• Wait for a network report to print.
• Find the printer’s IP address (e.g., 192.168.1.xxx).

Open a Web Browser:

• Type the printer’s IP address in the address bar.
• Press Enter to open the printer’s settings page.

Connect to WiFi:

• Go to Networking → Wireless Setup Wizard.
• Select your WiFi network and enter the password.
• Save and restart the printer.

Add the Printer Manually in HP Smart

1. Open the HP Smart app on your computer or phone.
2. Click Add Printer → Select Set up a new printer.
3. If the printer doesn’t show up, click "Set up manually using IP Address".
4. Enter the IP Address from the Configuration Page.

 

[Kuroi_Kenshi]

Reset Network Settings on the Printer

If nothing works, reset the network settings and try again:

1. Press and hold the WiFi button (🔵) and Cancel (❌) button for 5-10 seconds.
2. The printer will restart and reset WiFi settings.
3. Try connecting again via HP Smart or manually.

Update Firmware

1. Go to HP Support.
2. Enter LaserJet Pro 3001dw.
3. Download and install the latest firmware update.

Still Not Working?

• Try using an Ethernet cable to connect the printer to the router, then set up WiFi from the HP Smart app.

Let me know if you need more help! 😊

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,