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HP Recommended
HP ENVY 6432e All-in-One Printer
Microsoft Windows 10 (64-bit)

I can´t print Word-Documents, since a update happened  in the last week.

It always print without printing, exept the E-Mail-Adresse, in the text of the Word-Document.

No problems, before the update now printing Word-Documents, doesn´t work anymore.

1 REPLY 1
HP Recommended

@DenisWeiss

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:
Have you tried printing from a different application or device? 
 

Let's try these steps to resolve the issue: 

  • Download and run HP Print and Scan Doctor: Follow the steps from the link: Click here

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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