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‎10-22-2021 12:48 PM

HP Recommended
Product: Officejet 9010
Operating System: macOS 11.0 Big Sur

 

I've tried uninstalling &reinstalling driver, shutting down power and router to all components, but still:

Screen Shot 2021-10-22 at 1.32.16 PM.png

Category:
2 REPLIES 2

‎10-22-2021 02:58 PM

HP Recommended

Hi,

What happens when you press continue, would it add your printer or show any specific error or behavior?

 

Also, print and evaluate a Wireless Test Report as following, may it list any warning or attention for your network connection or a congratulation message at the top of the printed report?

https://support.hp.com/my-en/document/c06413926

 

Shlomi



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‎10-23-2021 06:40 AM

HP Recommended

When I press continue, the same dialog box comes up again.

The Wireless test report doesn't show any issues.

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