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‎04-04-2022 02:58 PM

HP Recommended
Product: HP DeskJet 3755 All-in-One Printer
Operating System: iOS

I bought a used hp deskjet 3755 off someone and now I cannot get it to connect to my Wi-Fi to print

Category:
2 people had the same question
1 REPLY 1

‎04-07-2022 09:37 AM

HP Recommended

@Hleibinger

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

  • Is your router dual-band enabled i.e., both 2.4GHz and 5GHz? If yes, make sure the dual-band has different SSIDs for 2.4G and 5G networks.
  • What is the distance between the router and the printer?
  • What's the Wi-Fi light status on the Printer(Blinking or Steady)? 
  • Are you getting any error messages while connecting to the network?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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