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Officepro8720

Officejet pro 8720 will not print. I email it from my phone and I don’t use a computer at all. I see that it is saying that it can’t connect to the web server when intrubtonretrieve the printers email address. Please help!! Can’t get anyone on the phone!!

1 REPLY 1
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@Steen2, Welcome to the HP Support Community!

 

Kindly perform the steps mentioned in this document to resolve this issue - Cannot Connect to Web Services

 

For more info on HP ePrint, click here

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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