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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎04-14-2025 07:03 PM

HP Recommended
Product: HP ENVY 6055 All-In-One Printer
Operating System: Other

I can't set up my printer.  Nothing was working, so I followed the steps and erase the printer from the HP Smart app to add it again and now, I can't add it again.  Of course, because the printer was not connected to wifi in the  first place.  I don't remember it being this complicated to set up the first time I did it, and there is no number to call or contact a real person.  I'm getting desperate here with the HP service.

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1 REPLY 1

‎04-14-2025 07:26 PM

HP Recommended

Please disregard.  I was able to solve the issue myself.
It would be nice to have a phone to call and talk to a real person.

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