Can’t connect to WFi.

[DB_15]

I haven’t used my printer for ages & now that I want to use it I can no longer connect to WiFi 

[Hawks_Eye · Accepted solution]

Hi @DB_15 

Welcome to the HP Support Community!

Thanks for posting your query! We're here to help you get back up and running.

Here are detailed steps to reconnect your HP printer to Wi-Fi after a long period of inactivity:

Step 1: Restart Devices

1. Turn off your printer, computer, and Wi-Fi router.
2. Wait for 2-3 minutes, then turn on the router first, followed by the printer and computer.

Step 2: Restore Wi-Fi Setup Mode

1. If your printer has a touchscreen, navigate to Network Settings > Restore Network Settings.
2. For non-touchscreen models, press and hold the Wireless and Cancel buttons simultaneously for 5 seconds until the wireless light blinks.

Step 3: Reconnect Printer to Wi-Fi

1. Open the HP Smart app on your computer or smartphone.
2. Select Add Printer and follow the prompts to connect your printer to the Wi-Fi network.

Step 4: Assign a Static IP Address

1. Access your router's settings and assign a static IP address to your printer.
2. Update the printer's IP address in the Devices and Printers section on your computer.

Step 5: Update Printer Firmware

1. Once connected, visit the HP Support website to check for firmware updates.
2. Download and install the latest firmware for your printer model.

Step 6: Test Connectivity

Print a test page to confirm the printer is online and functioning properly.

Let me know if you need further clarification!

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye

[DB_15]

Thanks so much for your assistance which really helped to get my printer back up and running.

Kind regards

@DB-15 

[Hawks_Eye]

@DB_15 

You are Welcome!

Thanks for letting us help you out! If you're all set, please mark this post as 'Accepted Solution' to help others find the answer and also I can do a virtual happy dance! 

If you need anything else, I'm all ears (or rather, all text). Just let me know! 

You're awesome, and I'm honored to have been your go-to guide today! 😊

Stay fantastic, and have an amazing day ahead! 

Regards, 

Hawks_Eye