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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Can’t connect to new wifi network/pw. iOS. HP Neverstop Lase...

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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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1 REPLY 1
07-03-2024 04:30 AM
Hi @Cedars303,
Welcome to the HP Support Community.
I understand that you are facing connectivity issues. I’d like to help!
Make sure, your printer and your device are on the same network as 2.4GHZ only.
What is the current version of your iOS? Click here and update firmware if available.
Perform the steps from this document and see if that helps.
You may also refer to the document below for further assistance.
Troubleshoot a Wi-Fi connection to an HP printer
Restore Wi-Fi setup mode on your HP printer
Hope this helps! Keep me posted for further assistance
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Nal_NR-Moderator
I am an HP Employee
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