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‎11-16-2021 08:07 AM

HP Recommended
Product: HP ENVY 5420
Operating System: Microsoft Windows 10 (64-bit)

The printer was connected to my laptop via bluetooth and wifi, then I connected the new wifi to the printer, and removed the printer bluetooth connection linking my PC and the Printer. Now I have the connection to the new wifi router, though having can't connect the printer to my PC via bluetooth. I know how to connect things via add a bluetooth device, but having trouble making the printer discoverable. If the bottom left phone-kinda signal icon on the printer screen is the discoverable button, then that doesn't work to make it discoverable.

 

Can you help please?

Category:
1 person had the same question
1 REPLY 1

‎11-24-2021 10:47 AM

HP Recommended

Hi@martinfletcher,

 

Welcome to the HP Support Community!

 

I checked various documents and cannot find that the printer supports a Bluetooth connection.

 

Specifications > Connectivity

 

Review information about the supported methods for connecting the printer to your computer, mobile device, or network and the network protocol specifications.

The following list of methods contains options for connecting the printer to your computer, mobile device, or network for the HP OfficeJet 200 Mobile printer.

Connection method

Requirement

Wired (Ethernet)

No

Wireless

Ultra 802.11n

USB

Hi-speed 2.0 USB

Wi-Fi Direct

Wireless network

HP Smart app

Wireless network

 

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Have a great day! 

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