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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎01-15-2025 03:45 PM

HP Recommended

In the setup app it sends me to settings in my phone to add to wifi and asks for the password for the printer. What password.?

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‎01-15-2025 03:50 PM

HP Recommended

Probably the Wi-Fi direct password.  That password is required when printing directly to the printer and bypassing the router.

 

General help for new router or printer
1 - Restore Wi-Fi setup mode on your HP printer
2 - Wi-Fi connection is lost after router or network settings change
3 - HP Smart help with printer connection.

Please provide the exact model name of the printer for better assistance as I may be able to find videos to show how to connect or fix the problem.

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