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‎02-04-2019 02:13 PM

HP Recommended

Thanks for your help and time. I will contact HP directly.

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‎02-04-2019 06:58 PM

HP Recommended

@ikemmitt

 

Good to know that we could address the issue.

Feel free to contact us in future if you need any assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

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‎04-16-2019 08:03 PM

HP Recommended

Thanks!  Very easy fix.

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‎06-17-2019 03:57 PM

HP Recommended

I am trying to follow you nice, clear instructions (Thanks!!).  But,m when I try to remove the printer driver, my computer says it is in use -- but there is nothing open that could be using it.  Any suggestions?

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