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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g

All of a sudden both won't connect to the wi-fi and are now always listed as offline.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Gman_Hayes 

 

Welcome to the HP support community.

 

I understand that your printer is not connecting to WiFi, I am glad to assist you.

Reset network settings To reset the administrator password and network settings,

Complete the following steps: 

1. On the printer control panel, touch (right arrow), touch Setup, and then touch Network. 

2. Touch Restore Network Defaults, and then select Yes. 

A message appears stating that the network defaults have been restored.

 

Set up the printer using the Wireless Setup Wizard The Wireless Setup Wizard provides an easy way to set up and manage a wireless connection to your printer from the printer control panel. 

1. Set up the printer hardware. See the getting started guide or the setup poster that came with your printer. 

2. On the printer control panel, touch (right arrow), touch Setup, and then touch Network. 

3. Touch Wireless, touch Wireless Setup Wizard, and then touch OK. 

4. Follow the display instructions to complete the setup

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers. 

Sandytechy20
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@Gman_Hayes 

 

Welcome to the HP support community.

 

I understand that your printer is not connecting to WiFi, I am glad to assist you.

Reset network settings To reset the administrator password and network settings,

Complete the following steps: 

1. On the printer control panel, touch (right arrow), touch Setup, and then touch Network. 

2. Touch Restore Network Defaults, and then select Yes. 

A message appears stating that the network defaults have been restored.

 

Set up the printer using the Wireless Setup Wizard The Wireless Setup Wizard provides an easy way to set up and manage a wireless connection to your printer from the printer control panel. 

1. Set up the printer hardware. See the getting started guide or the setup poster that came with your printer. 

2. On the printer control panel, touch (right arrow), touch Setup, and then touch Network. 

3. Touch Wireless, touch Wireless Setup Wizard, and then touch OK. 

4. Follow the display instructions to complete the setup

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers. 

Sandytechy20
I am an HP Employee

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