Can't get my HP Smart Tank 515 to print via Bluetooth.

[Syamananda]

My HP Smart Tank 515 works fine except I can't get it to print via Bluetooth. I ran the HP Print and Scan Doctor which claimed to have resolved some issues but it still won't print via Bluetooth.

[Echo_Lake]

@Syamananda

Thank you for posting on the HP Support Community.

• Don't worry as I'll be glad to help, I appreciate your efforts to try and resolve the issue. 
  Are you getting any error messages or codes?
• Did you make any changes to your printer? 
• Are you able to print from other devices? 

While you respond to that, let's try these steps: 

• With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
• Remove USB cable, if present.
• Wait for 2-3 minutes, and press and hold the power button on your printer for about 30 seconds to remove any additional charge.
• Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
• Turn on the printer and wait till the warm-up period finishes and the printer is idle. 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
 

[Syamananda]

Dear Echo_Lake,

Thanks very much for your reply.

I tried the things you suggested. Unfortunately the printer still won't print via Bluetooth.

My PC reports that the printer is offline. That message comes as a notification which appears for 10 seconds or so then disappears.

I tried to print from my Smart phone (Samsung Galaxy Grand Prime) and it works from there.

Any suggestions?

Thanks so much for your help so far.

I hope this finds you well.

[Echo_Lake]

@Syamananda

Thank you for posting back.

Let's try printing with WiFi direct method from your computer: HP printer setup (Wi-Fi Direct)

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.