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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
Hing1
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Message 1 of 2
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Can't print PDF from MAC

HP Recommended
HP deskjet 2655
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Hi

I can't print PDFs on airprint from my mac, macos bigsur 11.1

i've already uninstalled and reinstalled adobe and the printer software and obviously, restarted everything but still no luck

Any ideas?

Thanking you in advance

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Hing1

 

I reviewed your post and I understand that you are unable to print PDF files from your Mac computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you remove the printer completely from your Mac computer and then add the printer again using the driver from the below link.

 

https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip

 

If you continue facing the issue, then update the printer firmware from the below link.

 

https://ftp.hp.com/pub/softlib/software13/printers/DJ2600_2021B_updated/DJ2600_2021B.dmg

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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