Can't print from my phone

[Bindy2121]

I cant seem.to print from my phone. It seems to be a new issue as I've always been able to print. I go through the hp smart app but it just keeps saying the printer is unavailable 

[Dragon-Fur]

@Bindy2121 

Welcome to the HP Community --

Some ideas...

If you have not done so, try restarting everything, including the router than controls your network.

Make sure your phone and your printer are connected to the same network.

For example, if the printer thinks it is connected to your data line and your phone is using your home network, they won't find each other.

Try uninstalling / reinstalling the app on your phone.

Check / Update  >> Every device (computer(s) and / or mobile) where HP Smart is installed should be running the latest version of the HP Smart application available for that device platform (Operating System / Version).

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References / Resources

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Mobile Printing – Mobile Options for Printers

Start here

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Open the section for your printer series > Find your printer and supported applications.

HP Printers - Mobile Printing Solutions Compatible with HP Printers

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HP Smart (Mobile) >>> Download / Install - How-to - and FAQ

HP printer setup (HP Smart app)

Read the FAQs

For example: 

What is the HP Smart app and its requirements?

And / or

What if my cloud printer is missing, offline, or unavailable in the HP Smart app?

And / or

Why can't I connect my wireless printer or print over the network?

>>> Terms of Use >>>  HP Smart – formally HP Connected – Services Terms of Use

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HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open

HP DeskJet 2724 All-in-One Printer  

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