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‎03-25-2021 03:55 PM

HP Recommended
Product: LaserJet Pro MFP M29w
Operating System: macOS 11.0 Big Sur

I'm able to print, but when I go select the printer in my Printers/Scanners preference pane and select "Scan," then "Open Scanner" I just get a blank dialogue box. How do I access my scanner????

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1 ACCEPTED SOLUTION

Accepted Solutions

‎03-26-2021 06:51 AM

HP Recommended

This problem is related to a whole series of baffling, intermittent connection issues that are apparently caused by the "Advanced Security" feature in our new Xfinity account. Related thread here: https://h30434.www3.hp.com/t5/Printer-Wireless-Networking-Internet/Xfinity-and-WiFi-Printer-problems...

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1 REPLY 1

‎03-26-2021 06:51 AM

HP Recommended

This problem is related to a whole series of baffling, intermittent connection issues that are apparently caused by the "Advanced Security" feature in our new Xfinity account. Related thread here: https://h30434.www3.hp.com/t5/Printer-Wireless-Networking-Internet/Xfinity-and-WiFi-Printer-problems...

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