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- Can't scan to email, Google changed username/password and le...

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05-31-2022 01:16 PM
As of yesterday, May 30th 2022, Google decided to remove 'allow less secure apps' from their security settings. This is a major problem for the Pagewide 577dw that I am using at my office as we can now no longer use the 'scan to email' feature as google now prohibits doing such a thing. I have tried using the one time codes that Google now suggests we use instead, but this does not seem to work with the HP smart settings.
Are there any options available to get this working, or are we out of luck until HP decides to get around to this?
Solved! Go to Solution.
Accepted Solutions
05-31-2022 01:36 PM
Welcome to the HP User Community.
This solution is reported (here in the Community) to work on a LaserJet printer.
Might work for you, too.
Set up Scan to Email HP Printer with 2 Step Verification on **bleep** and Google
"This video will quickly show you how to set up scan to email with an HP printer with **bleep** AND keep the 2-Step verification security feature." App Passwords
HP Smart - Windows
- Basics -
Add your Sender address (the mail address name you are using to send) to Windows Mail
Open HP Smart
Scan the content > Optionally Edit and Done > select Share
Select the Mailbox icon
Select the "from" address that you had added to Windows Mail
When the mail / message is opened,
Add any recipients
Add your message
and Send
Partial Example
HP_Smart_W10_Scan_Edit_Document_Set_5
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
Open
HP PageWide Pro 577dw Multifunction Printer series
Thank you for participating in the HP Community.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"
05-31-2022 01:36 PM
Welcome to the HP User Community.
This solution is reported (here in the Community) to work on a LaserJet printer.
Might work for you, too.
Set up Scan to Email HP Printer with 2 Step Verification on **bleep** and Google
"This video will quickly show you how to set up scan to email with an HP printer with **bleep** AND keep the 2-Step verification security feature." App Passwords
HP Smart - Windows
- Basics -
Add your Sender address (the mail address name you are using to send) to Windows Mail
Open HP Smart
Scan the content > Optionally Edit and Done > select Share
Select the Mailbox icon
Select the "from" address that you had added to Windows Mail
When the mail / message is opened,
Add any recipients
Add your message
and Send
Partial Example
HP_Smart_W10_Scan_Edit_Document_Set_5
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
Open
HP PageWide Pro 577dw Multifunction Printer series
Thank you for participating in the HP Community.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"