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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Can't setup WI-Fi Direct on my laptop

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09-29-2021 12:05 PM
I tried now, for 3 hours, to install my new HP Color Laser MFP 178nw on my laptop over Wi-fi direct. (USB cable works).
- I can connect over Wi-Fi Direct to my printer. On the printer my laptop is listed as connected devices.
- I cannot add an Wi-Fi Direct printer in Windows. When I try to set it up it says i should press the accept button on the printer, this one is also showing up but then it says after 1-2sec that the installation failed.
- In the HP "Smart" App I can see the printer online (over wifi direct) but as soon as i click on it it says that the printer is offline and no its not.
Im slowly so sick of this BS. A basic function and it doesnt work no matter what i try out. Hope for an helpful answer otherwise i am going to get a refund and never gonna buy a HP product again.
10-02-2021 02:15 PM
Hi@Flippedi,
Welcome to the HP Support Community!
I reviewed your post and I understand that you are having issues setting up Wi-Fi direct.
I’d love to help!
Wi-Fi Direct provides a direct wireless connection to your HP printer that allows you to print without joining a local network or connecting to the Internet. When you activate Wi-Fi Direct on your printer, you can securely print documents or photos from most Wi-Fi-capable computers and mobile devices. The technology is similar to Bluetooth, but uses Wi-Fi to work at greater distances and faster speeds.
Please follow below steps to setup Wi-Fi direct on your Mac computer.
Set up your printer using a Wi-Fi Direct connection with a computer running OS X.
- Turn on Wi-Fi Direct on the printer.
- For printers with a control panel, touch the Wi-Fi Direct icon
to display the Wi-Fi Direct name and password.
- For printers without a control panel, press the Information button
to print a report that includes the Wi-Fi Direct name and password.
- If the printer does not have an Information button, press and hold the Resume button
for 2 seconds to print a report that includes the Wi-Fi Direct name and password.
- On the computer or laptop, click the wireless icon
or
, select DIRECT-xx-HP [your printer model name] from the list of available networks.
NOTE:
If the printer name does not display, you might be out of range of the Wi-Fi Direct signal. Move your computer and printer closer together.
- Enter the Wi-Fi Direct password.
- On the computer, click System Preferences, and then click Printers and Scanners.
- menu, DevicesIn the click
below the list of devices to add a device.
- Click your printer name, and then follow the on-screen instructions to complete the connection and driver installation.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!