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HP Recommended
HP Color Laser MFP 178nw
Microsoft Windows 10 (64-bit)

I tried now, for 3 hours, to install my new HP Color Laser MFP 178nw on my laptop over Wi-fi direct. (USB cable works).

- I can connect over Wi-Fi Direct to my printer. On the printer my laptop is listed as connected devices.

- I cannot add an Wi-Fi Direct printer in Windows. When I try to set it up it says i should press the accept button on the printer, this one is also showing up but then it says after 1-2sec that the installation failed.

- In the HP "Smart" App I can see the printer online (over wifi direct) but as soon as i click on it it says that the printer is offline and no its not.

 

Im slowly so sick of this BS. A basic function and it doesnt work no matter what i try out. Hope for an helpful answer otherwise i am going to get a refund and never gonna buy a HP product again. 

 

 

2 REPLIES 2
HP Recommended

Managed to add the printer to the printer list but driver unaviable.......

driver.png

 

 Here the error of hp smart

 

 

printer aviable.png

printer unaviable.png

And the proof that i have connection to the printer over wifi direct

 

connected.png

HP Recommended

Hi@Flippedi,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you are having issues setting up Wi-Fi direct.

 

I’d love to help!

 

Wi-Fi Direct provides a direct wireless connection to your HP printer that allows you to print without joining a local network or connecting to the Internet. When you activate Wi-Fi Direct on your printer, you can securely print documents or photos from most Wi-Fi-capable computers and mobile devices. The technology is similar to Bluetooth, but uses Wi-Fi to work at greater distances and faster speeds.

 

Please follow below steps to setup Wi-Fi direct on your Mac computer.

 

Set up your printer using a Wi-Fi Direct connection with a computer running OS X.

  1. Turn on Wi-Fi Direct on the printer.
    • For printers with a control panel, touch the Wi-Fi Direct icon 

https://support.hp.com/doc-images/933/c04342427.gif

 to display the Wi-Fi Direct name and password.

  • For printers without a control panel, press the Information button 

https://support.hp.com/doc-images/110/c04617287.gif

 to print a report that includes the Wi-Fi Direct name and password.

  • If the printer does not have an Information button, press and hold the Resume button 

https://support.hp.com/doc-images/745/c04599395.gif

 for 2 seconds to print a report that includes the Wi-Fi Direct name and password.

  1. On the computer or laptop, click the wireless icon 

https://support.hp.com/doc-images/720/c03897060.gif

 or 

https://support.hp.com/doc-images/884/c03901288.gif

, select DIRECT-xx-HP [your printer model name] from the list of available networks.

NOTE:

If the printer name does not display, you might be out of range of the Wi-Fi Direct signal. Move your computer and printer closer together.

  1. Enter the Wi-Fi Direct password.
  2. On the computer, click System Preferences, and then click Printers and Scanners.
  3. menu, DevicesIn the click 

https://support.hp.com/doc-images/168/c02625402.gif

 below the list of devices to add a device.

  1. Click your printer name, and then follow the on-screen instructions to complete the connection and driver installation.

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.