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Common problems for Connectivity Issues
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‎09-11-2023 09:01 AM

HP Recommended
Product: HP Envy 6000e
Operating System: Microsoft Windows 11

Earlier today I was trying to print something through WiFi Direct, but when I tried to find the WiFi Direct option on my computer it wasn't listed. I'm in college and don't have access to the router, so that wasn't an option for trying to fix things. I tried using the same WiFi as the printer but that didn't work. When I tried to add the printer to HP Smart, it said that it was offline, and when I tried to fix that by setting the printer to wireless setup mode, that also produced an error (I can't remember what specific errors though). I also tried re-adding my printer to my computer, but my computer was unable to find it. Finally, I went back to trying to print through WiFi Direct, where I got the error "Wi-Fi Direct has been temporarily deactivated because your wireless network is currently using a restricted 5Ghz channel 112 (DFS). Because this channel is used by radar systems, Wi-Fi Direct is unable to operate using this channel in the printer." I tried following the instructions, but when I tried entering the printer name as an HTTP address in my browser, it said that it didn't exist. At this point, I can't figure out what I should do to try and get my printer up and running again. Is it possible to change the Wi-Fi network the printer is on?

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