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‎01-09-2024 05:44 PM

HP Recommended
Operating System: macOS 12.0 Monterey

I just upgraded by wifi router to Eero and my laser jet pro M29w won't connect. Can it use the 5ghz wifi, or is it limited to 2.4ghz? 

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‎01-09-2024 11:54 PM

HP Recommended

According to the specs here https://support.hp.com/ca-en/document/c06088451 it only support 802.11 b/g/n which is 2.4 Ghz so no it will not support 5Ghz

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‎01-09-2024 11:54 PM

HP Recommended

According to the specs here https://support.hp.com/ca-en/document/c06088451 it only support 802.11 b/g/n which is 2.4 Ghz so no it will not support 5Ghz

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



1 person found this reply helpful
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‎01-10-2024 10:09 AM

HP Recommended

Thank you for the quick response, and confirming what I  had suspected!

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‎01-10-2024 11:23 AM

HP Recommended

Hi PJWoodx,

 

The Laserjet Pro M29w only supports 2.4GHz Wi-Fi.  Do you have 2.4GHz on the Eero system disabled?  It should be able to support both 2.4GHz and 5GHz clients simultaneously.  The Eero system is also designed to bridge traffic between clients connected on 2.4GHz and clients on 5GHz.  So printing should still work from a PC or mobile device connected on 5GHz to a printer connected on 2.4GHz.

I am an HP employee
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