• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
Locked

‎08-14-2020 03:55 AM

HP Recommended
Product: HP LaserJet P2055dn
Operating System: Microsoft Windows 10 (64-bit)

The printer is connected to the hetwork via LAN and i can print with a Desktop computer whos is connected to the same network via LAN. I cannot print with a laptop, that is connected to the same network via WLAN. I can find the printer with the IP but there is no communication possible to the printer. The printing is free vor everyone. In the printerwinwow the printer is marked offline. The printersoftware is installed.

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-14-2020 06:23 AM

HP Recommended

Proiblem solved with HP Print and scan doctor

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎08-14-2020 06:23 AM

HP Recommended

Proiblem solved with HP Print and scan doctor

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.